So far the TV returns 0 stars and
Amazon gets 5 stars. The TV has been shipped from the driver on the back of a Ford f-150. When he arrived was of-2 degrees. Has TV and unboxed. Screen and everything was fine. The delivery man said that the TV had to room temperature before it could be powered. The delivery man was pleasant and written on “subject of invoices to populate up and signed. I left home for 6 hours and when I arrived at my husband was Mount TV on the wall. All was well until we tried to power the thing. It does not activate. I checked the outlets and everything.
Amazon was closed at this stage to speak of a man, so I called the 24
Samsung technical support. I spoke with the woman is a not very well speak English. She told me to unplug and reconnect it and make sure that there is power to the unit (yeah_like_i_didn ‘t t_think_of_that). It informs me that I need a service call (really). It gives me a number of services and an 800 number to call if someone hasn ‘t t I contacted within 48 hours. 48 hours go and call. I call the number provided and guess what… service center is in New Jersey and I live in Iowa. “I learned from the woman that I am their service area \” out “. I guess 2800 miles is a long way to fix a TV. Contact
amazon and within 15 minutes, I have a new TV coming to me and they’re going to carry the weight of paper 50 inches of their arrival. Nothing like it works when it-2 degrees so perhaps driver shouldn’t ‘t electronic delivery on the back of a Ford when he is-2 degrees outside … just a thought. Let you know if the second TV works.
SAMSUNG 24 hours support is useless and those who believe that the New Jersey Iowa services should take a lesson in geography of 4 degree.
